Our Policies

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Safeguarding Policy

View our Safeguarding Policy here.

GDPR and Privacy Policy

Effective Date: July 2025

M4 Theatre Company (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you engage with us, including visiting our website or subscribing to our communications.

1. Who We Are

M4 Theatre Company is an amateur theatre group based in Swindon, dedicated to producing high-quality musical productions. If you have any questions about this policy, you can contact us at:

2. What Information We Collect

We may collect and process the following types of personal information:

  • Contact Information: Your name, email address, phone number, and postal address.
  • Subscription Data: Information provided when you sign up for newsletters or email communications.
  • Website Usage Data: IP address, browser type, and data collected through cookies (see Section 7 below).
  • Event Participation Data: If you purchase tickets or participate in M4 events, we may collect relevant emails and names.

3. How We Collect Your Data

We collect personal data through:

  • Online forms on our website (e.g., newsletter sign-ups).
  • Direct communications (e.g., emails or phone calls).
  • Cookies and similar technologies when you use our website.

4. How We Use Your Data

We process your personal data for the following purposes:

  • To send email newsletters and updates about our productions and events.
  • To manage event registrations or ticket purchases.
  • To respond to enquiries or feedback.
  • To analyse website usage and improve user experience.
  • To comply with legal and regulatory requirements.

5. Legal Basis for Processing

Under GDPR, we rely on the following legal bases for processing your data:

  • Consent: For marketing communications (you can withdraw your consent at any time).
  • Contractual Necessity: To provide services, such as processing ticket sales.
  • Legitimate Interest: For general organisational purposes, such as improving website functionality.

6. Sharing Your Data

We do not sell or share your personal data with third parties for marketing purposes. However, we may share your data with:

  • Legal Obligations: Where required by law or to protect M4 Theatre Company’s legal rights.

7. Your Data Protection Rights

Under GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Erasure: Request deletion of your data where applicable.
  • Objection: Object to the processing of your data for specific purposes.
  • Data Portability: Request transfer of your data to another organisation.

To exercise these rights, contact us at M4Theatre@gmail.com.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

9. How We Protect Your Data

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. This includes using secure servers, encryption, and limiting access to authorised personnel only.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

  • Email: M4Theatre@gmail.com
  • Address: 132 Okus Road, Swindon, SN1 4JP

Terms of Use

Effective Date: January 2026

1. Who We Are

M4 Theatre Company is an amateur theatre group based in Swindon, dedicated to producing high-quality musical productions. If you have any questions about these Terms, you can contact us at:

2. Acceptance of These Terms

By accessing or using our website (m4theatrecompany.org) or purchasing our products/services, you agree to be bound by these Terms of Use. If you do not agree, you must not use our website or services.

3. Changes to These Terms

We may update these Terms from time to time. The version in force will be the one displayed on our website at the time you use our services.

4. Eligibility to Use Our Website

You must be at least 18 years old (or have parental/guardian consent).

5. Products / Services

We provide the following products/services: Amateur theatre productions.

All descriptions are intended to be accurate, but minor variations may occur.

6. Prices and Payment

  • All prices are displayed in GBP (£)
  • Payment methods accepted: BACS Transfer

We reserve the right to change prices at any time, but changes will not affect orders already placed.

7. Ordering Process

The ordering process comes into effect when tickets are released, and the user decides to make their order via our website (Google Form), rather than via the Trafalgar Tickets website. This process is in agreement with the Wyvern Theatre / Swindon Arts Centre Box Office.

  1. You place an order via our Google Form accessed via our website or social media.
  2. Upon receipt of BACS transfer, we will process your order in collaboration with the Wyvern Theatre / Swindon Arts Centre Box Office.
  3. If your order is accepted, you will receive your order (for digital tickets) or confirmation of your order (for physical tickets) via email.

We reserve the right to refuse any order. By using this ordering process, the user acknowledges their requested seat(s), or order itself, is not guaranteed. 

Cancellations or refunds will not be accepted. Users acknowledge that tickets can instead be purchased via Trafalgar Tickets or the Wyvern Theatre / Swindon Arts Centre Box Office, for which the ordering process may offer different terms.

8. Intellectual Property

All content on this website (text, images, logos, trademarks) is owned by or licensed to us and may not be used without written permission.

9. User Content

If you submit content (reviews, comments, uploads), via our website or social media, you grant us a non-exclusive, royalty-free licence to use it.

You must not submit unlawful, defamatory, or infringing content.

10. Website Use

You must not:

  • Misuse the website
  • Introduce viruses or harmful material
  • Attempt unauthorised access

We may suspend or terminate access if you breach these Terms.

11. Limitation of Liability

Nothing in these Terms limits or excludes liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded under UK law

Otherwise, our liability is limited to the maximum extent permitted by law.

12. Third-Party Links

We are not responsible for the content or policies of third-party websites linked from our site.

13. Privacy

Your use of our website is also governed by our Privacy Policy (above).